Refund & Returns Policy

This Refund & Returns Policy applies to purchases made from Asian Bazar via https://asianbazar.de.

Overview

Our refund and returns policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, the item must be:

Unused
In the same condition as received
In the original packaging

Proof of purchase (receipt or order confirmation) is required to complete your return.

Please do not send your purchase back to the manufacturer.

Non-Returnable Items

Due to hygiene, safety, and legal reasons, certain items cannot be returned, including but not limited to:

Perishable goods such as food, beverages, and grocery items
Flowers, newspapers, or magazines
Intimate or sanitary products
Hazardous materials, flammable liquids, or gases

Additional non-returnable items:

Gift cards
Downloadable or digital products
Certain health and personal care items

These exclusions are in accordance with applicable consumer protection and food safety regulations in Germany and the EU.

Partial Refunds (If Applicable)

Only partial refunds may be granted in the following cases:

Items with clear signs of use
Opened CDs, DVDs, software, video games, or similar media
Items not in original condition, damaged, or missing parts (not due to our error)
Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within a few business days. Processing times may vary depending on your payment provider or bank.

Late or Missing Refunds

If you have not received your refund yet:

Check your bank account again
Contact your credit card provider — processing times may vary
Contact your bank, as posting times can differ

If you have completed these steps and still have not received your refund, please contact us at:
📧 support@asianbazar.de (replace if needed)

Sale Items

Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable, unless they arrive damaged or defective.

Exchanges

We only replace items if they are defective or damaged upon arrival.

If you need to exchange an item for the same product, please contact us at:
📧 support@asianbazar.de

After contacting us, you may be asked to send the item to our return address:

Asian Bazar
{Insert full German business address here}

Gifts

If an item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the returned item once it is received.

If the item was not marked as a gift, or the gift giver shipped the item to themselves first, the refund will be issued to the original purchaser.

Shipping Returns

To return your product, please send it to: